Mayank.
The Parent Inc
The Parent Inc · Mar 2021 → May 2023

Baby Care Trackers

Helping New Parents Track Feeding, Sleep, Diapers and Growth

382,042unique users tracked feeding, sleep, diapers and growth in the app
6 min read

Impact at a glance

382,042Unique users of Baby Care Trackers
238,614Diaper tracker users
237,241Feeding tracker users

TABLE OF CONTENTS

  1. Overview
  2. The Problem
  3. Research
  4. Design Solution
  5. Usability Testing
  6. Impact
  7. Second-Order Thinking
  8. Third-Order Thinking

1. Overview

Baby Care Trackers is a set of in-app tools inside theAsianparent that lets new parents log feeding, sleep, diapers and growth in one place. The goal was to turn a fragmented, stressful chore into a calm, shareable record of a baby's first months.

Baby Care Trackers home screen showing feeding, sleep, diaper and growth cards
The tracker home gave parents one-tap access to the four core trackers.Source: slide2, p16

The product ran inside a 5M-install parenting platform where users were already seeking content, community and commerce. By embedding trackers directly in the app, we could reduce context-switching and capture behaviour data that made the rest of the platform more useful.

2. The Problem

New parents face three overlapping pressures:

  • Information overload. Sleep deprivation makes it hard to remember when the baby last fed, slept or had a diaper change.
  • Fragmented tools. Many parents used Notes apps, spreadsheets or multiple single-purpose apps, so the record was never in one place.
  • Coordination friction. Partners, grandparents and helpers all needed updates, but the parent usually became the single source of truth.
Content spreadsheet mapping tracker insights to parent concerns
We mapped tracker content to the worries parents voiced most often, so the tool could answer questions instead of just storing data.Source: slide2, p17

The hypothesis was simple: if theAsianparent could capture these daily rhythms natively, parents would return more often and trust the platform as a parenting companion, not just a content feed.

3. Research

3.1 Interviews and Segments

We ran 7 semi-structured interviews with parents across four segments:

  • New — first-time parents still building routines.
  • In-Trial — parents comparing theAsianparent to other apps.
  • Free — existing users on the free tier.
  • Paid — subscribers with higher engagement.

The interviews surfaced a consistent pattern: parents did not want more data entry; they wanted reassurance that their baby was on track and a simple way to share that story with others.

Empathy map summarising what new parents think, feel, say and do
Empathy map synthesising parent thoughts, feelings, actions and pain points.Source: slide2, p19

3.2 Affinity Themes

The research crystallised into five themes:

  1. Feeding & nutrition — timing, quantity, breast vs formula, allergies.
  2. Sleep & routine — naps, wake windows, sleep associations.
  3. Health & well-being — temperature, medication, symptoms, vaccinations.
  4. Growth tracking — weight, height, milestones.
  5. Communication & support — sharing logs with partners, helpers and doctors.
Affinity map grouping parent needs into feeding, sleep, health, growth and support themes
Affinity map grouping parent needs into the five themes that shaped the tracker scope.Source: slide2, p19

3.3 Personas

Three personas guided prioritisation:

Persona card for Nia Suyang, Tech-Savvy Mom
Nia Suyang — Tech-Savvy Mom. Comfortable with apps and expects smart defaults and shortcuts.Source: slide2, p19
Persona card for Siti Agung, Busy Working Mom
Siti Agung — Busy Working Mom. Needs quick logging and visibility for caregivers while she is at work.Source: slide2, p19
Persona card for Mayan Chan, Experienced Mom
Mayan Chan — Experienced Mom. Uses trackers selectively and values context over raw numbers.Source: slide2, p19

4. Design Solution

The design covered four trackers, each tuned to a different parenting need:

  • Feeding — breast/bottle/solid logging with quantity and duration.
  • Sleep — start/end timers, nap and night summaries, insight sheets.
  • Diaper — quick logging by type and time.
  • Growth — weight, height and milestone snapshots.
Feeding tracker insights screen showing patterns and summaries
Feeding insights turned daily logs into pattern summaries parents could act on.Source: slide2, p16
Sleep timer screen
The sleep timer used a single-tap start/stop pattern optimised for one-handed use.Source: slide2, p16
Sleep insight sheet with trends and summaries
Sleep insight sheets translated raw timers into trends parents could discuss with paediatricians.Source: slide2, p16
Diaper tracker screen
Diaper tracking was deliberately minimal: type, time and optional notes.Source: slide2, p16
Sleep tracker idle state
Idle states used reassuring copy and clear CTAs so the screen never felt empty or broken.Source: slide2, p16

5. Usability Testing

We usability-tested the onboarding and first tracker creation flow. The design was learnable overall, but one friction point stood out: first-time users struggled to create their first tracker group. They understood what each tracker did, but were unsure how to combine them into a routine.

Usability session notes showing where users struggled to create their first tracker group
Usability notes highlighted the first-tracker-group creation step as the main drop-off point.Source: slide2, p21

The fix was to add dashboard coach marks and a guided first-tracker setup that pre-selected a common routine (feed → sleep → diaper) parents could edit rather than build from scratch.

6. Impact

Baby Care Trackers reached 382,042 unique users.

Impact dashboard showing 382,042 unique users
382,042 unique users adopted the trackers.Source: slide2, p22

Per-tracker usage showed which behaviours parents valued most:

TrackerUsers
Diaper238,614
Feeding237,241
Sleep176,948
Country distribution chart for tracker users
Usage was distributed across SEA markets, with the strongest adoption in the app's core countries.Source: slide2, p22

The numbers confirmed the core bet: parents wanted a single, lightweight place to log the basics. Diaper and feeding trackers outperformed sleep, which suggested an opportunity to make sleep onboarding even simpler.

7. Second-Order Thinking

  • Data as a personalisation engine. Tracker data made content recommendations more timely — for example, surfacing sleep articles when a user's logs showed short naps.
  • Healthcare adjacency. A shareable, timestamped log is valuable in paediatric visits. The next iteration could export a summary or integrate with clinic booking flows.
  • Retention loop. Parents who logged consistently had higher session frequency than those who only consumed content, because the tracker created a reason to reopen the app multiple times a day.

8. Third-Order Thinking

  • Platform trust. If tracker data is handled transparently, it deepens trust; if it is over-monetised or shared unexpectedly, it risks the exact trust the product is built on.
  • Caregiver networks. As the tracker becomes a shared record, theAsianparent could become the coordination layer for an extended family's care routine, not just the mother's app.
  • Longitudinal value. The first-year log is a high-switching-cost dataset. Done well, it creates a natural bridge from pregnancy content into toddlerhood and commerce.

Where this fits in my journey

Product Manager, Mobile Apps — Growth & Monetisation / Product Design Consultant
The Parent Inc + Reckitt (ENFA & Durex) · Mar 2021 → May 2023
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Ólafur Arnalds & Bonobo — LoomMayank Lakhani — Product Manager & AI Builder