Mayank.
Reckitt (Contract via The Parent Inc) · Apr 2022 → Apr 2023

Gamified Engagement & Experiment-Ready UX — ENFA & Durex

+34% Engagement, +20% Retention from Gamification Pilots

+34%user engagement from gamified pilot features across ENFA & Durex mobile

The Challenge

ENFA and Durex mobile surfaces had low engagement depth and no shared design system to run consistent experiments across multiple markets efficiently.

My Approach

Led experiment-ready UX standards for mobile surfaces; designed and tested gamified pilot features; established brand standards and a design system foundation to accelerate test velocity.

Impact

+34% engagement, +20% retention from gamification pilots; design system reduced experiment setup time across markets.

Key Highlights

  • Ran concurrent with The Parent Inc role — high-bandwidth context-switching across different brand and stakeholder sets
  • Established design system foundations that accelerated experiment velocity across multiple markets
  • Warsaw (Poland) remote collaboration — distributed, async-first delivery
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Mayank Lakhani — Product Manager & AI Builder